Wholesale Artist Giclee Privacy Policy
Last Updated: April 28, 2025
At Wholesale Artist Giclee (“we,” “us,” or “our”), we provide digital printing and fulfillment services for artists and their online shops. We are committed to protecting the privacy and security of our customers, artists, and visitors (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including high-resolution artwork files, when you use our website (www.wholesaleartistgiclee.com), services, or interact with us. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our printing and fulfillment services. The types of information we may collect include:
a. Personal Information
- Contact Information: Name, email address, phone number, and mailing address provided when you create an account, place an order, or contact us.
- Payment Information: Credit card details, billing address, or other payment-related information processed through secure third-party payment processors.
- Account Information: Login credentials, preferences, and order history associated with your Wholesale Artist Giclee account.
- Artist and Shop Information: Details about your online shop (e.g., shop name, platform, or URL) and business information provided for fulfillment integration.
b. Artwork-Related Information
- High-Resolution Artwork Files: Digital files of your artwork uploaded for printing or fulfillment, including metadata (e.g., file names, descriptions, or specifications).
- Artwork Details: Information about your artwork, such as titles, dimensions, or printing preferences, provided to process orders.
c. Non-Personal Information
- Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: Data collected via cookies, web beacons, or similar technologies to enhance user experience, analyze site performance, and deliver personalized content.
d. Information from Third Parties
- E-Commerce Platforms: Information from your online shop platform (e.g., Shopify, Etsy) to facilitate order fulfillment, such as customer shipping details or order specifications.
- Social Media or Marketing Platforms: Information like usernames or profile details if you interact with us via social media.
- Partners: Information from shipping or fulfillment partners to complete orders.
2. How We Use Your Information
We use your information to provide, improve, and personalize our services. Specific uses include:
- Order Processing and Fulfillment: To process orders, print high-resolution artwork, package products, and ship to your customers on behalf of your online shop.
- Artwork Management: To store, process, and print your high-resolution artwork files according to your specifications.
- Integration with Online Shops: To connect with your e-commerce platform for seamless order fulfillment.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance to you or your customers.
- Account Management: To manage your account, preferences, and order history.
- Marketing and Communications: To send promotional emails, newsletters, or updates about our services (with your consent, where required). You may opt out at any time.
- Website Improvement: To analyze usage trends, enhance site functionality, and improve user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell, trade, or rent your personal information or artwork files to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties (e.g., payment processors, shipping companies, cloud storage providers, or printing facilities) who assist in operating our business, provided they agree to protect your data and artwork files.
- E-Commerce Platforms: With your online shop platform to synchronize order details and fulfill customer orders.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
- Legal Obligations: When required by law, court order, or government authority to disclose information.
- Protection of Rights: To protect our rights, property, or safety, or that of our customers or the public.
4. Protection of High-Resolution Artwork Files
We recognize the value and sensitivity of your high-resolution artwork files. We take the following measures to protect them:
- Secure Storage: Artwork files are stored on encrypted servers with restricted access.
- Limited Use: Files are used solely for printing and fulfillment purposes as directed by you.
- No Unauthorized Sharing: We do not share, reproduce, or distribute your artwork files without your explicit permission, except as necessary to fulfill orders (e.g., with printing or shipping partners).
- Deletion Requests: Upon your request, we will delete your artwork files from our systems, subject to any legal or operational retention requirements.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences and login details.
- Analyze site traffic and performance.
- Deliver relevant advertisements.
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information and high-resolution artwork files from unauthorized access, loss, or misuse. These include encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information and artwork files:
- Access: Request a copy of the personal information or artwork files we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information or artwork files, subject to legal or operational obligations (e.g., retaining order records for tax purposes).
- Opt-Out: Unsubscribe from marketing communications or opt out of certain data sharing.
- Restriction: Request that we limit the processing of your data.
To exercise these rights, contact us at [privacy@wholesaleartistgiclee.com (mailto:privacy@wholesaleartistgiclee.com)]. We will respond within the timeframes required by applicable law.
8. International Data Transfers
If you are located outside the United States, your information, including artwork files, may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Retention of Information
We retain your personal information and artwork files only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:
- Order information may be retained for tax and accounting purposes.
- Artwork files are retained to facilitate reprints or ongoing fulfillment unless you request deletion.
10. Third-Party Links and Platforms
Our website or services may integrate with third-party e-commerce platforms or contain links to external sites. We are not responsible for the privacy practices or content of these platforms or sites. We encourage you to review their privacy policies.
11. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or your artwork files, please contact us at:
Wholesale Artist Giclee
Email: [privacy@wholesaleartistgiclee.com (mailto:privacy@wholesaleartistgiclee.com)]
Address: [Insert physical address, if applicable]
Phone: [Insert phone number, if applicable]
Email: [privacy@wholesaleartistgiclee.com (mailto:privacy@wholesaleartistgiclee.com)]
Address: [Insert physical address, if applicable]
Phone: [Insert phone number, if applicable]